Creating Digital Interactive Labels for Art Museums

Wednesday, April 5th: 2:45pm - 3:45pm


Software Developer @ North Carolina Museum of Art
Manager of Interpretation @ North Carolina Museum of Art

How-to Session Abstract

In this how-to session, staff members at the NC Museum of Art will discuss how they created an expandable digital touch labeling platform for on site galleries in one year, opening with 15 exhibit locations. Education staff member, Felicia Ingram, will talk about brainstorming and ideation with a focus on creating buy-in from other departments, including the museum administration, curatorial, exhibits, still imaging, and videography staff members. She will also highlight the content creation process for interpretive text, images, and videos. Kevin Kane, software developer, will speak on designing and implementing content management and front-end software systems, hardware selection, and automation procedures for the gallery floor. We will highlight the core features that allow this platform to extend beyond conventional print labels, including on-demand editing of published content, a multilingual user interface, and the ability to add streaming video playback and high-resolution magnifiable photography of collection objects. Additionally, we will discuss how we navigated important architectural feasibility prerequisites and built custom accessible casework with new power and data service to each location.

This session is intended for any museum professional interested in learning about how digital touch labeling can deepen collection interpretation, enhance the visitor engagement with heritage objects, and streamline the content editing process for labeling. Many of the details of this project can be distilled into best practices for implementing touch interactives of any kind into exhibit spaces, and thus can be applied to interactive projects of any scale.

We plan to also submit this project as a demo to highlight the as-built final product.

Check out some examples of this project as installed in our gallery spaces at these links below:


ID: 11050